RAS Website

Core metric (SPLH)

📧

SPLH = total sales ÷ total labour hours

SPLH too low → overstaffed (or demand issue)
SPLH too high → understaffed (service + speed suffers)

How to use (weekly)

Fill last week’s actuals (sales + labour hours).
Set your target SPLH band for next week.
Build the schedule to hit that band (with a coverage floor).
Review variance and adjust.

Weekly planner (fill-in)

Day	Forecast sales	Target SPLH	Hours allowed (Forecast ÷ SPLH)	Hours scheduled	Notes (events/weather/promos)
Mon
Tue
Wed
Thu
Fri
Sat
Sun

Actuals + variance (end of week)

Day	Actual sales	Actual labour hours	Actual SPLH	Variance notes (why)
Mon
Tue
Wed
Thu
Fri
Sat
Sun

Decision for next week

🧠

Where we were overstaffed:

Where we were understaffed:
One scheduling change for next week: